🔏 Data Protection
Your personal data belongs to you. This Privacy Policy explains in precise detail exactly what information egp888 collects, how it is used, who it may be shared with, and the rights you hold over your own data as a member of our platform.
Our Privacy Commitments
Six foundational commitments that define how egp888 handles every piece of personal information entrusted to us by our members across Indonesia.
All data transmitted between your device and egp888's servers is protected by 256-bit SSL/TLS encryption. This applies to account registration, login sessions, financial transactions via BCA, BRI, OVO, DANA, and all other platform interactions.
egp888 does not sell, rent, lease, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes. Your information is used exclusively to operate and improve the egp888 platform and your experience on it.
egp888 collects only the personal data that is strictly necessary to operate your account, comply with KYC obligations, process transactions, and prevent fraud. We do not collect data speculatively or for purposes beyond those disclosed in this policy.
You have the right to access, correct, and request deletion of your personal data at any time. You may also withdraw consent for optional data uses such as marketing communications. All requests are processed within 14 calendar days of receipt.
In the unlikely event of a data security breach that may affect your personal information, egp888 will notify affected members within 72 hours of becoming aware of the incident. We will communicate the nature of the breach, data categories affected, and steps taken to remediate it.
egp888 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, to meet our legal obligations, or to resolve disputes. Inactive accounts are subject to structured data archival and deletion processes after defined retention periods.
The following definitions apply throughout this Privacy Policy:
egp888 acts as the Data Controller in respect of all Personal Data collected from Members and visitors to the platform. egp888 operates as an internationally licensed online betting and gaming platform primarily serving members resident in Indonesia.
For all data protection queries, rights requests, or complaints, egp888's designated Data Protection contact can be reached at:
egp888 collects the following categories of Personal Data, grouped by the context in which they are obtained:
When you register an account with egp888, we collect: full legal name, date of birth, gender, residential address in Indonesia (including city — Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, or other), email address, and mobile phone number.
To comply with our know-your-customer obligations and age-verification requirements, we collect: copies of government-issued photo identification (Indonesian KTP, passport, or driving licence), selfie photographs for liveness verification, proof of address documents (utility bills, bank statements), and, where applicable, source-of-funds documentation.
To process deposits and withdrawals, we collect: bank account details (for BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata transfers), registered mobile numbers associated with e-wallet accounts (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction history records including amounts in Indonesian Rupiah (IDR/Rp), timestamps, and payment method used.
During your use of the platform, we collect: betting and gaming history, session timestamps and durations, responsible gaming tool usage (deposit limits set, cooling-off periods activated), bonus claim and wagering history, and customer support interaction records.
Automatically collected when you access the platform: IP address, device type and model, operating system and version, browser type and version, referral URL, and geolocation data (country and city level, derived from IP address).
Records of communications you initiate with egp888, including live chat transcripts, email correspondence, and any written submissions made through the platform's support channels.
egp888 collects Personal Data through the following channels:
The table below sets out the primary purposes for which egp888 processes your Personal Data and the corresponding legal basis for each:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration Data, Technical Data | Performance of contract |
| Age and identity verification (KYC) | Registration Data, KYC Data | Legal obligation; legitimate interest |
| Processing deposits and withdrawals | Financial Data, KYC Data | Performance of contract |
| Fraud prevention and security monitoring | Technical Data, Financial Data, Activity Data | Legitimate interest; legal obligation |
| Responsible gaming tools and monitoring | Activity Data, Registration Data | Legal obligation; legitimate interest |
| Customer support | Communications Data, Account Data | Performance of contract |
| Platform improvement and analytics | Technical Data, Activity Data (anonymised where possible) | Legitimate interest |
| Promotional and marketing communications | Registration Data, Activity Data | Consent (opt-in required) |
| Legal compliance and regulatory reporting | All categories as required | Legal obligation |
egp888 does not sell, rent, or commercially trade your Personal Data. We may share your data only in the following strictly defined circumstances:
egp888 engages carefully vetted third-party service providers to perform specific operational functions on our behalf. These providers act solely as data processors under binding contractual agreements and are permitted to use your data only for the purposes specified by egp888. Categories of third-party processors include:
egp888 may disclose your Personal Data to law enforcement agencies, regulatory authorities, or courts of competent jurisdiction where required to do so by applicable law, court order, or legitimate regulatory request. egp888 will, where legally permitted, notify affected members prior to any such disclosure.
In the event of a merger, acquisition, asset sale, or restructuring involving egp888, your Personal Data may be transferred to the acquiring or successor entity as part of that transaction. egp888 will provide reasonable notice of any such transfer and ensure that the receiving entity is bound by privacy standards no less protective than those set out in this Policy.
egp888 operates an internationally licensed platform and some of its third-party processors may be located outside Indonesia. Where Personal Data is transferred to recipients in countries that do not provide an equivalent level of data protection to that required under internationally recognised standards, egp888 implements appropriate safeguards including:
By registering an account on egp888, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia as described above, subject to the safeguards outlined in this section.
Cookies are small text files placed on your device by the egp888 platform when you visit or log in. They enable the platform to recognise your device, remember your preferences, maintain your session security, and gather analytical data about how the platform is used.
You may control non-essential cookies through your device's browser settings or through the cookie preference centre accessible from the egp888 platform. Please note that disabling certain cookies may impair the functionality of the platform. Detailed cookie lists are available on request by contacting [email protected].
egp888 retains Personal Data for as long as is necessary for the purposes set out in this Privacy Policy, taking into account applicable legal obligations, dispute resolution requirements, and legitimate operational interests. The following standard retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account and registration data | Duration of account + 5 years post-closure | Legal obligation; dispute resolution |
| KYC documents | Duration of account + 5 years post-closure | Anti-money-laundering legal obligation |
| Financial transaction records | Duration of account + 7 years post-closure | Financial reporting and audit obligations |
| Betting and gaming history | Duration of account + 3 years post-closure | Dispute resolution; responsible gaming review |
| Customer support records | 3 years from last interaction | Service quality and dispute resolution |
| Marketing consent records | Until consent is withdrawn + 2 years | Evidence of lawful processing basis |
| Server and access logs (Technical Data) | 13 months on a rolling basis | Security monitoring; fraud detection |
Upon expiry of the applicable retention period, egp888 will securely delete or irreversibly anonymise your Personal Data. Where deletion is technically complex (e.g., data stored in backup systems), egp888 will isolate and protect the data from further processing until deletion is complete.
As a member of egp888, you hold the following rights in respect of your Personal Data. All rights requests should be directed to [email protected] with the subject line "Data Rights Request".
You have the right to request a copy of all Personal Data that egp888 holds about you, together with information about how it is processed, who it has been shared with, and for how long it will be retained. egp888 will provide this information within 14 calendar days of a verified request, free of charge for the first request in any 12-month period.
If any Personal Data egp888 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For account-level data such as your registered mobile number or residential address, you may update certain fields directly within your account settings. For KYC-level data, please contact our support team.
You may request that egp888 delete your Personal Data where: (a) the data is no longer necessary for the purposes for which it was collected; (b) you have withdrawn consent and no other legal basis applies; or (c) the data has been processed unlawfully. The right to erasure does not apply where egp888 is legally required to retain the data (e.g., financial transaction records subject to mandatory retention periods).
You may request that egp888 restrict the processing of your Personal Data in certain circumstances, such as where you have contested the accuracy of the data or where you have objected to processing and a determination is pending. Where processing is restricted, egp888 will continue to store the data but will not use it for any other purpose without your consent.
Where egp888 processes your Personal Data on the basis of consent or performance of contract, and where the processing is carried out by automated means, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format (such as CSV or JSON). You may also request that this data be transferred directly to another controller where technically feasible.
You have the right to object to the processing of your Personal Data where egp888 relies on legitimate interests as the legal basis. Upon receipt of an objection, egp888 will cease processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or where the processing is necessary for the establishment, exercise, or defence of legal claims.
Where egp888 processes your Personal Data on the basis of your consent (for example, for marketing communications or optional analytical cookies), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal. To withdraw consent, adjust your communication preferences in your account settings or contact [email protected].
egp888 is strictly an adults-only platform. We do not knowingly collect Personal Data from persons under the age of 21. Our registration process includes an age declaration step, and all accounts are subject to KYC verification that confirms the member meets the minimum age requirement.
egp888 implements a multi-layered technical and organisational security framework to protect your Personal Data against unauthorised access, loss, destruction, or alteration. Key security measures include:
While egp888 takes all commercially reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own account credentials, and egp888 is not liable for breaches arising from your failure to protect your password or mobile device.
The egp888 platform integrates with third-party game studios and payment service providers in order to deliver its core services. These third parties operate under their own privacy policies and data protection practices. egp888 performs due diligence on all third-party providers before engagement and requires contractual privacy commitments as a condition of all data processing relationships.
egp888 does not control the data practices of third-party game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft beyond the scope of the data processing agreements in place. We encourage you to review the privacy documentation of any third-party studio whose games you use on the egp888 platform if you have specific data concerns.
egp888 does not include links to external websites or third-party platforms on the egp888.cam domain. Any attempt to access external content through unofficial means is entirely at your own risk and outside the scope of this Privacy Policy.
egp888 sends promotional emails, SMS messages, and in-platform notifications only to members who have explicitly opted in to receive such communications. At registration, you will be presented with a clear, unticked consent checkbox for marketing communications. Consent is never assumed or pre-selected.
With your consent, egp888 may send you communications relating to: welcome bonuses and deposit offers; seasonal promotions tied to events such as Ramadhan, Idul Fitri, the Piala AFF tournament, BRI Liga 1 fixtures, and Indonesian Independence Day (17 August); new game releases from our partner studios; loyalty program updates; and responsible gaming reminders.
You may withdraw consent for marketing communications at any time by: (a) updating your communication preferences in your egp888 account settings; (b) clicking the "unsubscribe" link included in all marketing emails; or (c) contacting our support team at [email protected]. Opt-out requests will be processed within 5 business days. Please note that egp888 may still send you non-promotional transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts) regardless of your marketing preferences.
egp888 does not share your contact details with third-party advertisers or marketing agencies for their own promotional use. All marketing communications sent to you will originate from egp888 only.
egp888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Material changes to this Policy will be communicated to registered members via the email address on file and via a prominent notice on the egp888 platform, with a minimum of 7 calendar days' notice before the revised Policy takes effect.
The "Last Updated" date displayed at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the egp888 platform after the effective date of any revised Policy constitutes your acknowledgement of the changes. Where a revision requires fresh consent (for example, a new processing purpose relying on consent as its legal basis), egp888 will obtain that consent separately before commencing the new processing activity.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by egp888, please contact our support team:
If you are dissatisfied with how egp888 has handled your Personal Data or responded to a data rights request, you have the right to lodge a complaint. egp888 takes all privacy complaints seriously and will conduct a thorough internal review. Where a complaint cannot be resolved to your satisfaction through egp888's internal process, you may escalate the matter to the relevant supervisory authority or data protection regulator in your jurisdiction.
egp888 is committed to maintaining the highest standards of data protection. We never sell your information, we collect only what is necessary, and we give you clear controls over your own data. For questions about this Privacy Policy or to exercise any of your rights, contact us at [email protected]. For the full legal framework governing your use of our platform, please review our Terms & Conditions.
Further Reading
This Privacy Policy works alongside our Terms & Conditions and Responsible Gaming commitments to form the complete framework governing your membership. We encourage every member to read all three documents.
Adults only — 21+ | SSL Encrypted | No Data Selling | Licensed & Secure